Refund policy

REFUND/RETURN POLICY

ALL PURCHASES ARE FINAL; REFUNDS, RETURNS AND EXCHANGES ARE NOT PERMITTED.
PLEASE ALLOW FOR POTENTIAL DELAYS WITH INTERNATIONAL DELIVERIES; EXTENDED DELIVERY TIMES MAY OCCUR IN CERTAIN REGIONS.

- S5LENTS IS NOT RESPONSIBLE FOR PACKAGES LOST OR STOLEN DURING SHIPPING. CUSTOMERS SHOULD CONTACT ROYAL MAIL, CANADA POST, DHL OR FEDEX REGARDING POSSIBLE COMPENSATION.

- INTERNATIONAL ORDERS MAY BE SUBJECT TO CUSTOMS DUTIES AND TAXES, WHICH ARE BEYOND OUR CONTROL AND ARE THE BUYER’S RESPONSIBILITY. SEND US A MESSAGE ABOUT THIS AND WE WILL ADDRESS YOUR NEEDS.

- IF INCORRECT SHIPPING INFORMATION IS PROVIDED WHEN ORDERING AND THE ITEM IS RETURNED TO US, THE CUSTOMER IS RESPONSIBLE FOR ALL ADDITIONAL SHIPPING COSTS.